Running Out of Hot Water? Here’s a Quick Fix!

We understand how frustrating it can be to run out of hot water, and we’re doing our best to assist you. However, if this happens outside our normal business hours, you can temporarily switch on the electric element in your hot water cylinder to restore hot water until our technician can visit.

Here’s how to do it:

1. Locate the Hot Water Cylinder Switch

1. Go to your hot water cylinder cupboard.

2. Find the switch near the cylinder, usually labeled for the electric element

2. Turn on the Electric Element

1. Flip the switch on to activate the electric element for your hot water cylinder.

3. Check the Time Clock (if applicable)

1. Go to your switchboard or electrical meter board.

2. Look for a time clock (this controls when the electric element operates).

3. If you have a time clock, switch it to "manual on" or "on all the time" to ensure the element stays active.

4. Fill out our service enquiry form, our team will get back to you as soon as we can!

These steps should restore hot water until we can assist you.

Version 1: Slimline Time Clock - Instruction to set it on manually

1. Press "menu" button a few times till "man" shows above the time.

2. Press "ok" button 4 times till the mode is showing "On" on the top right. 

3. Press "menu" button to save the settings.

Full Instruction Manual

Thank you for your cooperation. While we may not be able to assist you immediately, we are committed to providing the best service possible. If you have any questions or suggestions regarding this page, please don’t hesitate to email us at info@warmth.nz.